06.12.2024 • 4 minutes
Make your course or meeting presentations or your customer feedback more interactive, engaging and useful, with well-designed online polls! Often used to find out how people are going to vote in an election, either some time before the day of the vote, or on the actual election day, live polling is also widely used to understand public opinion, gather valuable instant feedback and opinions, or understand the appeal for a certain product or product range. It’s certainly a lot easier to click through a few online questions than fill out a bunch of forms.
What’s more, in seeking audience input, live polling is a great way to stimulate and engage your public, meeting participants or customer product panel. Today, IT tools can help with the creation and running of live polls. But how?
If you are new to live polling, here we offer you a short guide to help you create your first polls, with special tips and tricks to make them better and more effective, and save you plenty of time in the process, time and time again. Many tools exist today to make your job easier. And Wooclap is one of them! With plenty of options and free sample templates!
Polls are a type of survey: they collect the opinions of a group of people using poll questions, often accompanied by a selection of multiple answers to choose from. A live poll can be used to quickly gather the impressions of a remote audience, instantly measure employee engagement regarding a particular project, or collect live customer feedback.
However, to obtain a reliable sample of data, the poll and its questions must be well written!
Note: A poll differs from other surveys, and, notably, multiple-choice questionnaires, in that there are no wrong answers. In a poll, on the Wooclap platform, your audience will therefore not have to select a correct answer, such as for a multiple-choice question.
Example: How did you find this business meeting lunch?
A- Excellent: I really enjoyed meeting my colleagues from other cities.
B- Interesting: I found the discussions particularly rewarding.
C- Not useful: I didn’t really understand the point of this meeting.
D- Terrible: I hate business meeting lunches.
To get clear and relevant data and results for your polls, it is important that the questions are well-written and of the right length. In fact, poll questions that are too long can discourage participants from answering, or continuing with further questions.
Similarly, questions that are too vague, or, on the contrary, too limiting can lead to insincere or randomly selected answers. A quality poll for quality data: that’s what we will help you achieve in this section! No need to google, here we’ll give you 6 great tips to get the best from your polls.
Don’t lose your readers on the way! Think about your poll completion rate: put the most important questions at the very beginning, limit the overall number of questions, and test how long it will take someone to complete the entire poll, answering all of the questions. Depending on your specific goals and target, 5 minutes may be more than enough. In any case, never exceed 30 minutes, or you’ll be severely testing the patience of your respondents! Especially, when running a live poll.
A yes/no answer, or a selection of given answers, makes it faster and easier for the participant to respond, and will avoid poll-fatigue in the laziest of your audience.
If you want to let your audience speak free and gather a more personal opinion, do so towards the end of your questions, and limit yourself to a maximum of one or two free and open questions, or, again, you’ll risk a more apathetic response.
Examples to give free reign to your respondent and put their personal opinion front and center:
After this, you’re sure to have one or two respondents yawning or showing another sign of boredom or impatience! So, it would be better to get to the end fairly quickly from here.
Each poll question should ask just one thing at a time. If the question mixes up various topics, you’ll get all kinds of answers!
Example:
⇒ This question can have several answers, and so you should split it into two, so your respondents can possibly answer “Yes, I have been well-received, but I didn’t learn much about your product range”, or “No, I wasn’t made very welcome, but I did learn a lot about your product range”.
To not bore your audience, mix up yes/no questions with more specific questions and answers. Also, don’t forget to add a touch of humor every now and again, to liven things up and encourage your participants to continue with the poll.
Example:
Rather than offering “morning / afternoon / lunch”, add a few details (though not too much, as we said in our 1st tip):
A - The morning: strike first, strike hard!
B - The afternoon: it’s not every day I get to do a boat trip.
C - Lunch: I’m a gourmand, and, besides, it was nice to chat with colleagues.
Nobody likes to be forced into doing things answering against their will. Therefore, let your participants skip questions, so that they can continue to answer the others, and have more time to do so. If you don’t give them this option, you risk scaring them away, or worse, you’ll end up with answers selected at random. Allowing them to select multiple answers is nice too. Don’t forget to activate these options for your questions!
Need to create a poll? Why not use Wooclap? Easy to use and with plenty of sample templates, Wooclap will save you lots of time in creating and designing your poll.
New to Wooclap? Here’s how to get started:
Then give your participants the time they need to complete the poll, and display the results live!
Asynchronous mode, on the other hand, allows your participants to complete the poll at their own time and convenience. To do this, you need to select “Participant pace” mode when creating your poll (see above).
Then, your poll will be set to run when you click the “Publish” toggle, and all you need to do is share the URL address with your participants!
Analyzing the results of your poll is the last part of your job.
Some poll tools include a special “Results” page: this is the case with Wooclap! Once your participants have entered their responses, you can click on the “Check the results” link that appears on your dashboard. In case of a live poll, you can instantly share the results with your audience. You can also export your results in PDF or Excel spreadsheet format, for printing, displaying, analyzing, or further processing. You’ll then be able to look at all the questions and responses at a glance.
For an asynchronous poll, you can create your own table to record responses, such as in an Excel spreadsheet, adding all the possible answers, and then the number of responses for each.
Finally, you can create graphs to make your survey results clear, easy-to-understand, visually impactful, and easy to share. This is especially important if you want to present your results to your audience, a work team, or management, or if you want to share them publicly!
Let’s end with some common best practices:
Writer
The Wooclap team
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