How universities are adapting AI to transform learning: insights from Wooclap’s team

Artificial intelligence is reshaping education at an unprecedented pace, pushing universities worldwide to rethink their approaches to teaching, learning, and assessment. At Wooclap, we work closely with educators and institutions to explore AI’s potential and ensure it is integrated in ways that enhance human teaching.

To dive deeper into the real-world impact of AI in higher education, we spoke with Christopher Pingeon, a former learning technologist and International Customer Success Manager at Wooclap, and Arlène Botokro, Head of Learning Innovation at Wooclap.

Bridging the gap between AI and pedagogy

Christopher Pingeon’s previous career as a learning technologist and educator has shaped his perspective on AI adoption.

How universities are embracing AI—and what’s holding them back

According to Arlène Botokro, universities are taking different approaches to AI adoption. Some institutions are eager to experiment with AI, while others proceed with caution, concerned about ethical implications, student misuse, and the reliability of AI-generated content.

Yet, despite these challenges, AI is already making a tangible impact. From personalized learning paths to real-time student feedback, universities are leveraging AI to create more adaptive, engaging educational experiences.

The future of AI in higher education: rethinking assessment and engagement

One of AI’s biggest shifts is in how assessments are designed. Traditional exams may not effectively measure true comprehension in an AI-driven world.

“AI is reshaping education, particularly through questioning-based assessments. Instead of relying on traditional exams, educators can ask students to elaborate on their work in class, ensuring genuine understanding—even with AI tools like ChatGPT in the mix. AI also streamlines the analysis of student work, enabling personalized learning experiences and real-time feedback, which challenges educators to innovate their approaches,” says Christopher.

“We’ve seen professors use ChatGPT in class debates, where the AI provides counterarguments, and students must evaluate its responses critically. This fosters deeper engagement and critical thinking—two skills that will be crucial in an AI-driven job market.”

Arlène also highlights the need for digital literacy:

“There’s a misconception that students are naturally tech-savvy because they are digital natives. But critical thinking and evaluating AI-generated content require specific skills that universities must prioritize.”

What’s ahead?

For institutions looking to integrate AI effectively, Christopher and Arlène have identified the most common tips shared by learning technologists and teachers:

• Start small: experiment with AI tools in content creation or feedback generation before scaling up.
• Ensure ethical AI use: establish clear guidelines on acceptable AI practices to differentiate between support and misuse.
• Collaborate with peers: share best practices and insights within and across institutions.
• Focus on pedagogy, not just technology: AI should enhance teaching, not replace human interaction.

Wooclap can help you on this AI journey, with its features developed directly with educators. As Arlène points out: